Shipping and Returns
How online orders from the Soza shop ship, how clinic pickup works, and our returns policy.
Shipping
We ship anywhere in the United States for a flat $7.95 per order. Orders are packed at our clinic and arrive in 3 to 7 business days.
Free clinic pickup
Choose free pickup at checkout and collect your order at our Richardson or Bedford clinic. Pickup orders are ready in 1 to 2 business days, during clinic hours. We will contact you when your order is ready.
Returns
All sales are final. Under our medical director's policy, we cannot accept returns or exchanges on any product once it has left the clinic. If you are not sure a product is right for you, call us before you order and we will help you choose.
If your order arrives damaged or is not what you ordered, call us at (972) 479-5187 so we can look into it.
Payment
Checkout is handled securely by Stripe. Charges appear on your card statement as SOZA CLINIC.
Questions
Call (972) 479-5187. En español: (972) 322-9302.